Shipping policy
Shipping Policy
Last updated: September 22, 2026
Thank you for shopping with Shipabob. This policy explains where we ship, what shipping costs, how orders are fulfilled, and what to do when a shipment needs attention.
Free expedited shipping
Shipabob provides free expedited shipping on all eligible orders shipped within the United States. There is no minimum purchase requirement, membership requirement, or promotional code needed.
Where we ship
We currently ship to eligible addresses within the United States. Available delivery options are confirmed during checkout. Certain aerosols, pest-control products, chemicals, oversized items, or other regulated products may have carrier or destination restrictions. If we cannot ship an item to your address, we will notify you and cancel and refund the affected item.
Processing and delivery
Estimated delivery is 2–3 business days, including 1 handling day and 1–2 transit days. Order cutoff is 10:00 p.m. Pacific Time (Los Angeles). Handling days are Monday–Saturday; transit days are Monday–Friday. Orders received after cutoff or on a non-handling day begin processing on the next handling day. Sundays and federal holidays are excluded from handling; weekends and federal holidays are excluded from transit. Cutoff timing, weekends, and holidays can extend the calendar delivery date. Delivery dates are estimates, not guarantees.
We will email tracking information as soon as it becomes available. Carrier scans can take time to appear after a shipping label is created.
If an unexpected delay prevents us from shipping within the time originally stated, we will contact you with an updated estimate and, when applicable, give you the option to continue waiting or cancel the affected order for a full refund.
Fulfillment partners and packaging
Orders are fulfilled by trusted retail distribution partners. Packaging, shipping labels, packing materials, or tracking information may identify a fulfillment partner. Your purchase is from Shipabob, and Shipabob remains your point of contact for order questions, problems, refunds, and customer support.
Orders containing multiple products may arrive in separate packages or on different days. Separate shipments do not create additional shipping charges.
Address accuracy and changes
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately at support@shipabob.com if an address needs to be corrected. We cannot guarantee that an address can be changed after processing or fulfillment has begun.
If a shipment is returned, refused, or undeliverable because of an incorrect or incomplete address provided at checkout, contact us so we can review the available options. Additional costs caused by an address error may be deducted from a refund or charged before reshipment when permitted by law.
Delays, lost packages, and delivery issues
Weather, holidays, carrier disruptions, emergencies, high order volume, and events outside our reasonable control can delay delivery. If tracking has not updated for an extended period, shows delivery but the package cannot be located, or indicates that the shipment was lost, contact support@shipabob.com. We will review the shipment and work with the fulfillment partner or carrier on the appropriate resolution.
Damaged, opened, expired, or unusable items
Every consumable should arrive unopened, in-date, and ready to use. If an item arrives opened, expired, damaged, leaking, or otherwise unusable, email support@shipabob.com within 30 days of delivery. Include your order number, a description of the problem, and photographs when available. We will review the issue and work to make it right under our Freshness & Quality Promise and Return and Refund Policy.
Order changes and cancellations
Contact us as soon as possible if you need to cancel an order. We will try to help, but cancellation is not guaranteed after processing or fulfillment begins. If an item becomes unavailable before shipment, we will cancel and refund the affected item and notify you.
Contact us
For shipping assistance, contact:
Shipabob
Owned and operated by Income Store LLC
30 N Gould St
Sheridan, WY
Email: support@shipabob.com